California Privacy Policy
At Direct Services, we care about protecting your personal information. We follow laws wherever we operate, and this policy explains the rights of California residents regarding their personal information collected by Direct Services Windows, Inc., its parent, and its subsidiaries.
Information We Collect
Contact Information
We collect details like your name, business name, purchase history, address, phone number, and email when you interact with our website.
Information About Minors
Our websites are not designed for children. We do not knowingly collect information from minors. If we mistakenly receive a minor’s data, we will delete it.
Demographic Information
We gather general details about our users, such as where they live and what they do, to improve our services.
Location Information
We may collect location data from your mobile device or IP address to help provide relevant services, such as locating a dealer near you.
Surveys and Polls
We value your feedback and sometimes conduct surveys. Participation is optional, and any collected data helps us improve our services.
Other Information
We track details like your browser type, pages you visit, where you came from, and where you go after leaving our website.
Your Rights Under the CCPA
Right to Access Your Information
If you live in California, you can request a free report showing what personal information we’ve collected about you in the past 12 months. You can choose to receive this report by mail or email. We aim to provide this within 45 days, but sometimes it may take up to 90 days.
Right to Delete Your Information
You have the right to ask us to delete any personal data we have about you. If we verify your request, we will delete your information and also ask our partners to do the same. However, we may keep your information if it is needed for things like completing a transaction, ensuring security, fixing system errors, or complying with legal requirements.
Sale of Personal Information
We sometimes share your information with our retail partners so they can contact you about products and services.
Right to Opt-Out of Sale
If you don’t want us to sell your personal information, you can send an email to support@televertise.com to opt out. If we have already sold your information, you can request details about what was shared and with whom.
Right of Non-Discrimination
We will not charge you more or provide lower-quality service if you choose to exercise your privacy rights.
Right to Be Notified About Incentives
Sometimes, we may offer incentives related to your data, such as discounts or payments. You will always have the option to opt in or out.
How to Exercise Your Rights
To request access, deletion, or opt-out options, email us at support@televertise.com. We may need to verify your identity before processing certain requests.
Effective Date: May 16, 2025